Panix - Public Access
Networks Corporation

PANIX SOFTWARE HELP:

Netscape 6/Mozilla 1.x for Mac OS X



Setting Up a New Account

  1. Start from your "Mail & Newsgroups" window in Netscape or Mozilla.
    If you're starting in the Web browser window, just go to the "Window" menu and select "Mail & Newsgroups". (In Netscape 6 only, it's the "Tasks" menu.)
  2. From the Mail & Newsgroups window, go to the "Edit" menu and select "Mail & Newsgroups Account Settings" A new window will appear.
  3. Click the "Add Account..." button, on the lower left of this window. Make sure "Email account" is selected, and click the right arrow.
  4. Type your name and email address in the fields provided.
    Click the right arrow.
  5. Select "POP" or "IMAP", whichever you prefer.
    In "Incoming Server", type: mail.panix.com
    Click the right arrow.
  6. Type your account's username in the "User Name" field.
    (This is usually the same as your email address.)
    Click the right arrow.
  7. Type a name that'll identify this profile to you.
    Click the right arrow.
  8. Look over your settings to make sure they're okay, and click "Finish".
  9. Now you'll be returned to the "Account Settings" window.
    Select the profile you just created, and click the "Set as Default" button to make this profile your default one.

Modifying an Existing Account

  1. Launch Mozilla.
  2. From the "Window" Menu go to "Mail & News"
  3. From Edit menu go to "Mail & Newsgroup Account Settings"
  4. Locate & Select the Account Settings for your Panix email account.
  5. In the "Idendity" box, make any necessary changes.
  6. Click on "Server Settings" in the left side pane to access setting for your incoming mail server.
  7. Click on "Outgoing Server (SMTP)" to access settings for your outgoing mail server.
  8. Click "OK" button when done making changes.


Setting Up SMTP Authentication

SMTP Authentication is used when you're trying to send mail out through Panix's mail servers while connected to a non-Panix network. Click here for a full explanation of when & why this is necessary.

  1. Start from your "Mail & Newsgroups" window in Netscape or Mozilla. If you're starting in the Web browser window, just go to the "Window" menu and select "Mail & Newsgroups". (In Netscape 6 only, it's the "Tasks" menu.)
  2. From the Mail & Newsgroups window, go to the "Edit" menu and select "Mail & Newsgroups Account Settings". A new window will appear.
  3. Click "Outgoing Server (SMTP)" to highlight it. (This will be in the list on the left side.)
  4. On the right side, put a check in "Use name and password". Type your Panix mail account username in the "User Name" field.
  5. Click "OK".


Setting Up SSL

SSL (Secure Socket Layer) is a protocol for secure transmission across the Internet. Many mail clients support email transfers (both retrieval and sending) over an SSL connection.

  1. Start the program, and highlight the account you wish to alter.
  2. Click, on the right, "View Settings for this Account", and then on the left "Server Settings"
  3. At this point, there are two different steps: one for POP/IMAP (AKA Retrieving or Checking) and one for SMTP (AKA Sending)
  4. For POP/IMAP: On the right side of the dialog, find the words "Use Secure Connection (SSL)" and put a check in the associated box.
  5. For SMTP: on the left, find the words "Outgoing Server (SMTP)" and highlight them. On the right, find the area for SSL labelled "Use Secure Connection (SSL), and choose one of the options.


Viewing Full Headers of a Message

Sometimes Panix staff will need to see the full "headers" of a message in order to diagnose a problem. (This is also how one can determine the actual origin of a given message.)

  1. Navigate to a message you wish to view the full headers for.
  2. In the "View" menu Go To "Headers" then "All"
  3. In the header (gray) section of your message window are the full headers of the message. Copy & paste it in its entirety when you are asked to provide the full headers of some problematic email. (Note: you may have to click on the disclosure triangle icon for the headers text to display in your message window).


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© Copyright 2004,2010 Public Access Networks Corporation
staff@panix.com | Last modified: Wednesday, 16-Jun-2010 12:50:50 EDT

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