PANIX SOFTWARE HELP:
Thunderbird 1.x for Mac OS X
- Start Thunderbird and and look at the Accounts section of the main window.
- Click on the "Create New Account" link and the "New Account Setup" sheet should appear.
- Select "Email Account" button. Click the Next button to continue.
- Type your name and email address in the fields provided.
Click the Next button to continue.
- Select "POP" or "IMAP", whichever you prefer.
In "Incoming Server", type: mail.panix.com
Click the right arrow.
- Type your account's username in the "User Name" field.
(This is usually the same as your email address.)
Click the right arrow.
- Type a name that'll identify this profile to you.
Click the right arrow.
- Look over your settings to make sure they're okay, and
click "Finish".
- Now you'll be returned to the "Account Settings" window.
Select the profile you just created, and click the "Set as
Default" button to make this profile your default one.
- From the "Window" Menu go to "Mail & News"
- Select the Account to be edited from the list on the left.
- Under "Accounts" click on "View Settings for this account" link.
- Click on "Server Settings" in the left side pane to access setting for your incoming mail server and "User Name" fields.
- Click on "Outgoing Server (SMTP)" to access settings for your outgoing mail server.
- Click "OK" button when done making changes.
SMTP Authentication is used when you're trying to send mail out
through Panix's mail servers while connected to a non-Panix
network. Click here
for a full explanation of when & why this is necessary.
- From the "Window" Menu go to "Mail & News"
- Select the Account to be edited from the list on the left.
- Under "Accounts" click on "View Settings for this account" link.
- Click "Outgoing Server (SMTP)" to select it. (bottom the list on left)
- On the right side, enter "mail.panix.com" in the Server Name field, your Panix mail account username in the "User name & password" field.
- Click "OK" button when done making changes.
SSL (Secure Socket Layer) is a protocol for secure transmission
across the Internet. Many mail clients support email transfers
(both retrieval and sending) over an SSL connection.
- Start the program, and highlight the account you wish to
alter.
- Click, on the right, "View Settings for this Account",
and then on the left "Server Settings"
- At this point, there are two different steps: one for
POP/IMAP (AKA Retrieving or Checking) and one for SMTP (AKA
Sending)
- For POP/IMAP: On the right side of the dialog, find the words
"Use Secure Connection (SSL)" and put a check in the
associated box.
- For SMTP: on the left, find the words "Outgoing Server
(SMTP)"
and highlight them. On the right, find the area for SSL
labelled "Use Secure Connection (SSL), and choose one of the
options.
Sometimes Panix staff will need to see the full "headers" of a message
in order to diagnose a problem. (This is also how one can determine
the actual origin of a given message.)
- Navigate to a message you wish to view the full headers for.
- In the "View" menu Go To "Headers" then "All"
- In the header (gray) section of your message window are the full
headers of the message. Copy & paste it in its entirety when
you are asked to provide the full headers of some problematic
email. (Note: you may have to click on the disclosure triangle icon for the headers text to display in your message window).
[Bugs]
© Copyright 2004,2010 Public Access Networks Corporation
staff@panix.com
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Last modified:
Wednesday, 16-Jun-2010 13:06:21 EDT
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