Panix - Public Access Networks Corporation

PANIX SOFTWARE HELP:

Eudora 5.x - 6.x for Mac OS X

Setting Up a New Account

  1. From the Eudora "Special" menu, choose "Settings".
  2. Select "Getting Started" from the list on the left side.
    Under "Getting Started", on the right side:
  3. Select "Checking Mail" from the list on the left side.
    Under "Checking Mail", on the right side:
  4. Click "OK".

Modifying an Existing Account

  1. Launch Eudora.
  2. Go To Special -> Settings window.
  3. Select the "Checking Mail" from the left side area.
  4. In "Account/Server Information area, ine the "Username" field you may change the login name for the mail account you wish to use. This should be the same as your email address.
  5. In "Mail Host" section, you should enter mail.panix.com
  6. In the "Mail Protocol" options, you may choose which protocol to use, either POP or IMAP.
  7. In the "Connection" section you can specify how often you want Eudora to check for email, or leave it blank for never auto-check.
  8. Select the "Sending Mail" icon on the left side to change the outgoing server options. NOTE: This is also the place where you can specify whether to use SMTP Authentication or not when sending mail. (see next section below on SMTP Auth).
  9. Click the "OK" button when done making changes.

Setting Up SMTP Authentication

SMTP Authentication is used when you're trying to send mail out through Panix's mail servers while connected to a non-Panix network. Click here for a full explanation of when & why this is necessary.

  1. From the Eudora "Special" menu, choose "Settings".
  2. Select "Sending Mail" from the list on the left side.
    Under "Sending Mail", on the right side:
  3. Click "OK" when finished.
Sometimes, you may also be required to change the port for sending mail out as the use of the default SMTP port (25) is blocked by the provider to all but their own outbound mail servers. In this case, see our Known Issues section below for notes on changing the SMTP port Eudora uses by default.

Setting Up SSL

SSL (Secure Socket Layer) is a protocol for secure transmission across the Internet. Many mail clients support email transfers (both retrieval and sending) over an SSL connection.

  1. Open Eudora and click "Eudora" -> "Preferences".
  2. In the "Settings" dialog, scroll down in the left column until the icon labelled "SSL" appears. Highlight it, and look to the right of the dialog for the options available to you for each manner of dealing with email. Make your choices based on your needs. Save your work when you are done.
  3. Please note that SSL support under the Apple OS for Eudora is quite specific: either MacOS Classic or OSX 10.2 and later.

Viewing Full Headers of a Message

Sometimes Panix staff will need to see the full "headers" of a message in order to diagnose a problem. (This is also how one can determine the actual origin of a given message.)

  1. Open Eudora and locate a message you wish to view the headers for and double click on the message to open it.
  2. In the tool bar (upper portion of the window), click on the button with the words "blah blah blah" on it.
  3. In the top section of your message window are the full headers of the message. Copy & paste it in its entirety when you are asked to provide the full headers of some problematic email. (Note: if you hit the "Forward" button while viewing the message with full headers, these headers will automatically be included in your forwarded message.)

Bugs and Known Issues

Port settings are handled by using a feature set called "Esoteric Settings". Here's how to install this option in OS X:

First, quit Eudora if it's running. Next, open the Eudora Application Folder. Hold down the CTRL key, then click on the Eudora application. In the contextual menu that appears, choose Get Info. Next to Plug-Ins, click on the arrow and it will reveal a menu. Put a checkbox next to Esoteric Settings and close the window. Restart Eudora.

In order to change the port of a particular service, such as SMTP, simply go to the Special -> Settings dialog and choose "Ports & Protocols" from the left side pane. In the box opposite "SMTP Port" enter the number of the port you wish to use.

© Copyright 2004, Public Access Networks Corporation
helpmaster@panix.com | Last modified: Thursday, 12-Aug-2004 14:42:44 EDT

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