PANIX SOFTWARE HELP:

Outlook Express 5.x for Mac OS 9.x

• Setting up a new account
• Modifying your account
• SMTP Authentication
• Using SSL
• Viewing Full Headers of a Message
• Known issues

Setting Up a New Account

1. From the Outlook Express "Tools" menu, choose "Accounts".
2. Click "New" Button in the Accounts window, or From the File menu go to New -> Account. The "Account Setup Assistant" window should pop up. If, instead you see a "New Account" dialog box, Click on the "Assist Me" button on the bottom left to change to the "Account Setup Assitant".
3. Type your name in the "Display Name" box. Click the right arrow.
4. Type your email address in the "E-mail address" box.
   Click the right arrow.
5. Under "My incoming mail server is a _____ server":
   Choose "POP3".
   Note: If your account has been migrated into the New Mail System, you may select "IMAP" if you wish. If you do not know if your account has been migrated or not, select "POP3".
   • In the "Incoming mail server" field, type: mail.panix.com
   • In the "Outgoing mail server" field, type: mail.panix.com
   Click "Next".
6. Type your email address in the "Account ID" field.
   Note: If your usual email address is an alias, such as the addresses that come with Panix Cheap Web service, you should put in your panix.com address.
   Type your password in the "Password" field.
   Click "Next".
7. In the "Account Name" field, type "Panix Email", or whatever you like. (This is just the name that'll show up in your "Accounts" list; it won't appear on the mail you send.)
8. Click "Finish".

Modifying an Existing Account

1. From the Outlook Express "Tools" menu, choose "Accounts".
2. Click the index-tab labeled "Mail".
3. Click on the entry that corresponds with the Panix account you want to modify so that it's highlighted, and then click the "Edit" button in the toolbar above the tabs.
4. In the "Account Settings" index tab, "Personal Information" section you can change the account name, your name, and the email address that your mail appears to be from.
5. In the "Receiving Mail" and "Sending Mail" sections you can change your incoming and outgoing mail servers, and the username & password you log into the mail servers.
6. Click the "advanced receiving options" to changes settings for which port you wish to use for POP, and whether to use SSL.
7. Click "advanced sending options" to change which port you are attempting to send mail through, whether your connection will use SSL, and whether your connection is using SMTP Auth.
8. Click the "Options" index tab to access settings for whether you will be leaving copies of your incoming mail on the Panix mail server when you download them to your computer, when to delete messages, and to limit the size of messages to be retrieved, among others.
9. When you are finished making any changes, click "OK" and close the "Accounts" window

Setting Up SMTP Authentication

SMTP Authentication is used when you're trying to send mail out through Panix's mail servers while connected to a non-Panix network. Click here for a full explanation of when & why this is necessary.

1. From the Outlook Express "Tools" menu, choose "Accounts".
2. Click the index-tab labeled "Mail".
3. Click on the entry that corresponds with the Panix account you want to modify so that it's highlighted, and then click the "Edit" button in the toolbar above the tabs.
4. Click the "advanced sending options" button underneath the server name address field in the Sending Mail section.
   • Check the box next to "SMTP server requires authentication.
   • If your incoming mail server is a Panix server too, you can check "Use same settings as my incoming mail server". Otherwise, check "Log on using", and type your Panix mail account username and password here.
5. Hit "Return" key, or Click on the close box to close the window.
6. Click "OK" to close the "Edit Account" window.

Setting Up SSL

SSL (Secure Socket Layer) is a protocol for secure transmission across the Internet. Many mail clients support email transfers (both retrieval and sending) over an SSL connection.

1. From the Outlook Express "Tools" menu, choose "Accounts".
2. On the "Mail" index tab, select the account you wish to edit.
3. Click the "Edit" button in the toolbar.
4. Click the "click here for advanced sending (or receiving) options" button in the Sending Mail and/or Receiving Mail sections, depending on which (or both) you wish to change.
   • If you wish to use SSL for sending mail, click the box marked "This server requires a secure connection (SSL)
   • If you wish to use SSL for receiving mail, click the box marked "This server requires a secure connection (SSL)"
   Note: Panix does not "...require..." an SSL connection; we make it available for our customers. If SSL negotiation fails for some or any reason then OE will not try the task without SSL--it will just abort.
5. Hit Return, then click "OK" to close the "Edit Accounts".

Viewing Full Headers of a Message

Known Issues & Bugs