Panix - Public Access
Networks Corporation

PANIX SOFTWARE HELP:

Mozilla 1.x for Windows



Setting Up a New Account

  1. If this is the first time you are using Mozilla Mail, when you open the program, you will see a link for "Create a new account"; click on it. If this is not the first time you are using Mozilla Mail, go to the "File" menu, select "New", and then "Account".
  2. Click the dot next to "Email account". Click "Next."
  3. Type your name in the "Your Name" box, and your Panix email address in the "Email Address" box. Click "Next".
  4. Leave the circle next to "POP" checked. Note: If your account has been migrated into the New Mail System, you may check "IMAP" if you wish. If you do not know if your account has been migrated or not, leave it as "POP."
    Type mail.panix.com in both the "Incoming Server" and "Outgoing Server" boxes.
  5. Type your email address in the "User Name" field.
    Note: If your usual email address is an alias, such as the addresses that come with Panix Cheap Web service, you should put in your panix.com address.
  6. In the box labeled "Account Name", type "Panix Email" or whatever you'd like to call this connection. (This is just how it will show up in the list of accounts within Mozilla; it will not show up in email you send.) Click "Next".
  7. If you do not want Mozilla to immediately attempt to download your mail, uncheck the box marked "Download messages now".
  8. Click "Finish".


Modifying an Existing Account

  1. Click on the account you want to modify (from the list on the left side of the Mozilla Mail window).
  2. On the right side of the window, under "Accounts", click "View settings for this account".
  3. In "Account Settings", you can change the name of the account (as it will show up in Mozilla's account list), your name, the email address that your mail appears to be from, and whether to send mail in HTML format.
  4. In "Server Settings", you can change the incoming mail server, your login name, the incoming mail port, how often the program checks for new mail, and whether or not SSL is being used for incoming mail.
  5. In "Outgoing Server (SMTP)", you can change the outgoing mail server and its port, whether to use SMTP Authentication, and SSL options for outgoing mail.
  6. Most other settings can be changed according to your taste.


Setting Up SMTP Authentication

SMTP Authentication is used when you're trying to send mail out through Panix's mail servers while connected to a non-Panix network. Click here for a full explanation of when & why this is necessary.

  1. Click on the account you want to modify (from the list on the left side of the Mozilla Mail window).
  2. On the right side of the window, under "Accounts", click "View settings for this account".
  3. In the "account settings" window that opened, click on "Outgoing Server (SMTP)" from the list on the left-hand side.
  4. Check the box labeled "Use name and password".
  5. Type your email address in the "User Name" field.
    Note: If your usual email address is an alias, such as the addresses that come with Panix Cheap Web service, you should put in your panix.com address.
  6. Click "OK".


Setting Up SSL

SSL (Secure Socket Layer) is a protocol for secure transmission across the Internet. Many mail clients support email transfers (both retrieval and sending) over an SSL connection.

  1. Click on the account you want to modify (from the list on the left side of the Mozilla Mail window).
  2. On the right side of the window, under "Accounts", click "View settings for this account".
  3. To turn on SSL for incoming mail, click the check box marked "Use secure connection (SSL)".
  4. To turn on SSL for outgoing mail, click on "Outgoing Server (SMTP) from the list on the left side of the window, and then click the dot next to "TLS, if available".
  5. Click "OK".


Viewing Full Headers of a Message

Sometimes Panix staff will need to see the full "headers" of a message in order to diagnose a problem. (This is also how one can determine the actual origin of a given message.)

  1. When viewing the message, from the "View" menu, select "Headers", then "All".
  2. The full headers will now show up in the message window. You will NOT be able to cut and paste them, but when you forward the message to Panix staff, it will include them.


© Copyright 2004, Public Access Networks Corporation
helpmaster@panix.com | Last modified: Thursday, 19-Aug-2004 14:51:24 EDT

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