EDUCATION

LaGuardia Community College
09/92-06/95
Long Island City, NY
Major: Liberal Arts and Sciences.
Completed 45 Credits:
Transferred to SUNY Stonybrook as of 09/97, Computer Science Major

Archbishop Molloy High School
Graduated 06/87
Briarwood, NY
Recieved Regents Diploma

EXPERIENCE

Macintosh Consultant
09/95-Present
Freelance

*Assisted clients in the set-up and operation of their Mac OS computers

*Assisted clients in making decisions regarding software purchases

*Served as a help desk for a variety of applications for clients

*Configured clients' computers for Internet connectivity

*Tutored clients in operation of their computers, both over the phone and in their homes

*Resolved conflicts and used experience to troubleshoot failure prone computers

Glenwood Management Corporation
12/92-02/97
Yorkville, NY
Doorman / Concierge

*Responsible for "Customer Service", addressed tenant concerns

*Charged with maintaining the company's image through my actions and appearance

*Alerted maintenance staff to unsanitary and or hazardous conditions

*Greeted arriving visitors and notified tenants of their arrival

*Kept lobby area clean

RTO Rents, Inc.
04/92-10/92
Sacramento, CA.
Customer Accounts Representative

*Responsible for keeping client accounts current

*Assisted customers with service related difficulties

*Serviced malfunctioning stereos, televisions, and VCR's

*Assisted with new rentals

Hamilton's Sierra Pines Services
10/90-10/92
Shingle Springs, CA.
Painter

*Supervised six member painting team

*Responsible for servicing and maintaining the equipment

*Assisted in the renovations of apartments and homes, including plumbing,carpentry and sheetrocking

NYNEX
04/90-10/90
Maspeth, N.Y.
Installation & Repair Technician

*Installed new service in homes and apartments

*Repaired troubles on existing lines

Flynn-Hill Elevator
10/89-04/90
Long Island City, N.Y.
Dispatcher (part-time)

*Recieved and prioritized calls for assistance from clients

*Tracked and dispatched mechanics to troubles

*Served as customer relations for clients who were distressed

*Set up rendezvous between mechanics and support staff for parts delivery

United States Navy
10/87-10/89
USS Kitty Hawk, CV-63
Damage Control & Equipment Maintenance

*Supervised maintenance shop of four full time and six part time maintenance personnel

*Responsible for the maintenance and upkeep of seven hundred pieces of equipment and four hundred fifty spaces

*Responsible for keeping the records of said maintenance and personnel