Twelve Bugs of Christmas
 At the first bug of Christmas, my manager said to me
      See if they can do it again.

 At the second bug of Christmas, my manager said to me
      Ask them how they did it ... and
      See if they can do it again.

 At the third bug of Christmas, my manager said to me
      Try to reproduce it
      Ask them how they did it ... and
      See if they can do it again.

 At the fourth bug of Christmas, my manager said to me
      Run with the debugger
      Try to reproduce it
      Ask them how they did it ... and
      See if they can do it again.

 At the fifth bug of Christmas, my manager said to me
      *** ASK FOR A DUMP ***
      Run with the debugger
      Try to reproduce it
      Ask them how they did it ... and
      See if they can do it again.

 At the sixth bug of Christmas, my manager said to me
      Reinstall the software
      *** ASK FOR A DUMP ***
      Run with the debugger
      Try to reproduce it
      Ask them how they did it ... and
      See if they can do it again.

 At the seventh bug of Christmas, my manager said to me
      Say they need an upgrade
      Reinstall the software
      *** ASK FOR A DUMP ***
      Run with the debugger
      Try to reproduce it
      Ask them how they did it ... and
      See if they can do it again.

 At the eighth bug of Christmas, my manager said to me
      Find a way around it
      Say they need an upgrade
      Reinstall the software
      *** ASK FOR A DUMP ***
      Run with the debugger
      Try to reproduce it
      Ask them how they did it ... and
      See if they can do it again.

 At the ninth bug of Christmas, my manager said to me
      Blame it on the hardware
      Find a way around it
      Say they need an upgrade
      Reinstall the software
      *** ASK FOR A DUMP ***
      Run with the debugger
      Try to reproduce it
      Ask them how they did it ... and
      See if they can do it again.

 At the tenth bug of Christmas, my manager said to me
      Change the documentation
      Blame it on the hardware
      Find a way around it
      Say they need an upgrade
      Reinstall the software
      *** ASK FOR A DUMP ***
      Run with the debugger
      Try to reproduce it
      Ask them how they did it ... and
      See if they can do it again.

 At the eleventh bug of Christmas, my manager said to me
      Say it's not supported
      Change the documentation
      Blame it on the hardware
      Find a way around it
      Say they need an upgrade
      Reinstall the software
      *** ASK FOR A DUMP ***
      Run with the debugger
      Try to reproduce it
      Ask them how they did it ... and
      See if they can do it again.

 At the twelfth bug of Christmas, my manager said to me
      Tell them it's a feature
      Say it's not supported
      Change the documentation
      Blame it on the hardware
      Find a way around it
      Say they need an upgrade
      Reinstall the software
      *** ASK FOR A DUMP ***
      Run with the debugger
      Try to reproduce it
      Ask them how they did it ... and
      See if they can do it again.