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University of Arkansas, Fayetteville, AR
2005 - Present: Systems Coordination Analyst, Arkansas Dept. of Human Services, Little Rock, AR
August 2004 - November 2004: Voter File Manager, Coordinated Campaign, Democratic Party of Arkansas, Little Rock, AR
I wrote documentation for and trained around 20 people on the use of several web-based systems needed to access information on registered voters and volunteers. I also answered day-to-day questions from these users on use of those systems, and assisted them in determining how to use the available resources to solve individual problems. In cases where data from various systems needed to be combined to determine an answer, I wrote Perl scripts to combine the data and extract needed information. I was also responsible for administration functions including account maintenance.
May 2003 - August 2003: Program Clerk, U.S. Department of Labor, Washington, DC
I designed a database using Microsoft Access and Visual Basic for Applications to maintain information about employees as well as tracking of inventory and notification of need for re-supply. I was the only developer with occasional assistance from another employee for visual tasks. I also wrote a users' manual for the database and assisted other employees by answering questions and helping with other smaller projects.
December 2002 - January 2003 and January 2004 - May 2004: Chisenhall, Nestrud & Julian, P.A., Little Rock, AR
During the end of 2002 and the beginning of 2003, I developed a secure web-based system designed for the storing, categorizing, searching, and retrieving of case documents. I worked with several clients to develop project requirements, and located a suitable provider for the server used to maintain the system. I then created a comprehensive system which fulfilled all requirements, trained users on its use, and provided ongoing support. The system was written in php, used a Mysql database, and ran on a dedicated server running Debian Linux.
During the beginning of 2004, I developed a plan using Real Networks products for conducting live webcasts which were used for client presentations. I trained users on how to broadcast and monitored the presentations to ensure quality. I also created a wrapper around the Ventrilo installation program. Ventrilo is a voice-over-IP communication program allowing many people to communicate by voice and/or text. My installation program asked for the user's name, then configured Ventrilo to connect to a pre-arranged server using that name to identify the user. It placed two icons on the desktop, one for connecting to the server and another for completely uninstalling the program. This greatly simplified the use of the program for nontechnical users.
June 1999 - August 1999: Chisenhall, Nestrud & Julian, P.A, Little Rock, AR (http://www.cnjlaw.com/aho/)
I scanned documents and created web-based indexes allowing those documents to be easily located on the web. This involved the use of a scanner and OCR software, along with software to convert the documents into PDF files for platform-independent delivery.
April 2002 - Present: Stream Madness (http://www.streammadness.com)
I am responsible for several aspects of this hosting provider which include general system administration, software upgrades, writing custom software, security, and technical support for new and existing customers. Multiple servers have been used with various distributions of Linux. I wrote a web-based control panel allowing customers to alter configurations for their hosted servers. The control panel has various user levels with different abilities, logging of user actions for auditing purposes, and supports the ability to quickly add servers on additional physical machines. It is written in php, uses a Mysql database, runs on Redhat Linux, and employs ssh and scp with key-based authentication to manage servers on multiple machines.
January 2003 - May 2003: Senior Systems Analyst, SAKE, Fayetteville, AR
SAKE was considering the transition of their information system from Microsoft Access to IBM DB2 with a Visual Basic front-end. The front-end and the design for the DB2 database had already been designed. I worked closely with another employee to identify changes between the designs of the two databases, and then wrote a script which retrieved the old data and created SQL to insert it in the new database using the restructured design. I also maintained a small internal website and answered general technical questions posed by other employees.
September 2001 - February 2003: Test Pattern Radio
I Collaborated with two partners to establish an Internet radio station which hosted up to 30 international hobbyist broadcasters at any given time. I managed all technical, managerial, and financial aspects of this project. Technical aspects included administration of servers, overseeing project mailing lists, and serving as technical contact for the project. Managerial aspects included the establishment of four teams to oversee audio production, marketing and promotion, quality control, and new broadcaster mentoring. I also lead periodic staff meetings. Financial aspects included collection of donations and paying for services.
September 2003 - May 2004: Dean's Student Advisory Board, Sam M. Walton College of Business, University of Arkansas, Fayetteville, AR
May 2003 - May 2004: Secretary of Association for Information Technology Professionals (AITP)
2001 - 2002: University of Arkansas Search Committees, for Director of Center for Students with Disabilities (CSD) (April 2001 - July 2001) and Assistant Director of CSD (January 2002 - March 2002), University of Arkansas, Fayetteville, AR
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