OBJECTIVE
To obtain a challenging position as IT Director or Senior Consultant in a cross-platform environment, utilizing a broad range of client relationship management, staff leadership, entrepreneurial and problem solving skills, and network design
HARDWARE
100 & 10 base T Ethernet connectivity; Cisco, Netopia, Compatible systems, Farallon & Ascend routers; Macintosh RISC and CISC CPU's; UNIX servers running AIX, Solaris & Unixware; Intel based x86 CPU's.
SOFTWARE
WindowsNT/2000, MacOS, Sun Solaris; TCP/IP; Netware; Microsoft: Exchange, IIS, NT Option Pack 4, Visual Interdev, SourceSafe, DHCP, WINS, SQL Server; ArcServe & Backup Exec Backup Packages; all Microsoft desktop applications; HTML; Adobe Pagemaker, Persuasion, Trapwise, Illustrator, Photoshop, PageMill, FrameMaker; Macromedia: Director, Freehand; Claris Filemaker; QuarkXpress.
C ERTIFICATIONS/TRAINING
- Macintosh Service Technician
- Checkpoint CCSA
- Checkpoint CCSE
- MS NT Server Administration--trained; certification pending
- MS Exchange Server Administration--trained; certification pending
- Sun Solaris 2.5.1 Systems Administration--trained; certification pending
A DDITIONAL IT MANAGEMENT/LEADERSHIP SKILLS
- IT/MIS staff recruitment and training
- Technical training for non-technical professionals
- Telephony management
- Digital design and printing production
- Advanced database administration
EXPERIENCE
1998-Present Founder and Chief Executive Officer ITauthority, Inc. Somerville, MA.
ITauthority, a network consulting company, provides small and medium-sized businesses with high quality information technology solutions. Services include purchasing recommendations, Hardware installations and network redesigns; installation and maintenance of backup, network, firewall and groupware solutions. Specialization in client relocation management and sub-contractor supervision for wiring, voice and data installation and NOC design. ITauthority currently has a staff of seven, revenues of $300,000 annually, and a profitability ratio of 20%. Clients included VentureCom, Chinook Inc., Broadband to Wireless, and InCert Software.
Highlights of work among clients include:
- Project-management of 12 client's MIS/IT moves for 15 locations in various office environments.
- Design and implementation of complete system backup, including policies and protocols.
- Management of end-to-end IT services to accommodate 500% growth in 6 month timeframe for 4 discreet clients. Design and implementation network solutions for 35 discreet firms ranging from 3-100 end users in multiple locations.
- Implemented IT strategy for all clients with end user training emphasis
1997-98 MIS Manager, Netegrity Inc., Waltham, MA
1997 Senior Consultant, Volchok Consulting, NYCNetegrity is the world's leading eCommerce secure user management software firm. It has more than 200 employees and a $1.5 billion market cap.
- Reengineered network wiring and servers; re-routed and re-switched subnets.
- Administration of ArcServe Backup, Exchange, remote access and firewalls administrator
- Provided helpdesk support, procurement and purchasing for all users
- Administered ACD and voicemail system
- Planned moves of data and voice infrastructure; supervised subcontractors
- Devised and installed networking solutions for clients
- Made purchasing recommendations for clients; installed solutions after purchase ·
- Troubleshooting of both desktop and server systems at client sites
1996 MIS Director, i2i Inc., NYC
- Installed WAN for two location system; maintained multiple mail servers
- Directed procurement and vendor relations for all MIS purchases
- Provided help desk services for two locations (20+% travel).
1995-96 Senior Software Engineer/Software Localization Manager, YAR Communications, NYC
- Managed international network with offices in New York, Chicago, San Francisco and Moscow, Russia
- Devised and implemented data management and backup strategy for high traffic graphic servers
- Installed and maintained typesetting stations for 135 languages
- Developed and localized web pages in Hebrew, Arabic, Russian, and Chinese
- Produced interactive multimedia presentations including animation, sound and UI
- Managed software localization projects, including system resources and help files
- DBA for multiple servers
1993-95 Network Manager/Technical Support Engineer, CyberChrome, Branford, CT
- Troubleshot postscript files sent to both color and high end RIP's
- Trained clients on site for use of proprietary software
- Managed typesetting, image scanning, retouching and color correction
1992-93 Image Setter Graphics Express and Microprint, Boston, MAEDUCATION
- Oversaw page output for service bureau
- Troubleshot problem print files
- Proofread output for accuracy
1990 Southern Connecticut State University: MA Candidate in American History
1988 Northwestern University: BA, Ancient and Medieval History