• Collaborated across content, strategy, development, marketing and sales teams to identify product opportunities for increased revenue on ABCNews.com, with special focus on the Health, Money and Good Morning America content areas.
• Led implementation of new products across teams.
• Generated detailed specification, robust ROI models, and actionable product roadmap plans for new product innovations and brand extensions.
• Evangelized new product opportunities across teams to generate support within management and sales teams.

• Product Manager of the suite of electronic products associated with Macmillan/McGraw-Hill's Reading/Language Arts textbook offerings for grades K-6.
• Responsible for the strategy, specification, budgeting, scheduling, development, packaging, and release for all products including CD-based software, online activities, online content management systems, assessment applications and audio books.
• Managed and mentored the internal editor and producer teams including day-to-day prioritization of resources and product requirements.
• Performed strategic analysis of trends in educational technology and possible partnerships to determine appropriateness of inclusion within the product offerings and offer recommendations to key decision makers.
• Collaborated with marketing, sales, and print editorial teams to ensure technology products are instructionally sound and integrated into the overall program with a competitive marketing strategy and message.
• Evangelized products to upper management, editorial, marketing, and sales teams across McGraw-Hill Education business units. Presented full product suite at sales conferences and to key customers.

• Managed the specification, implementation, launch, user training, software upgrades, and ongoing support of clinical and operational third party software systems for the North Brooklyn Health Network.
• Developed training materials and internal technical and process documentation to ensure the smooth ongoing support of users within the facility.

• Responsible for the selection and localization management of monthly MSDN Online feature articles localized into eight languages.
• Managed localization of an interactive XML-based component of Visual Studio.NET 2002 into eight languages with localized content streams.
• Represented internally the concerns of the international subsidiary offices for the re-design of the MSDN, TechNet, and Business Decision Makers web sites.

• Established the first branch office of T3 Media with a General Manager, including hiring of all key roles and implementation of office infrastructure.
• Managed and mentored the Production team including Project Managers, Designers and Web Coders. Responsibilities included ongoing resource leveling and hiring plans based on the sales pipeline and current projects.
• Spearheaded the ongoing development and implementation of process used for project management and product and services delivery.
• Collaborated with New Business Development to evaluate new clients and to define scope of projects. Presented company core capabilities to key prospective clients.
• Managed web design and development projects for clients.

• Standardized and implemented Project Management methodologies.
• Assigned project teams, tracked resource usage levels, and developed resource management and reporting systems.
• Collaborated with newly formed Account Management department to develop new processes surrounding estimation and execution of maintenance projects for existing clients.

Clients: Deutsche Bank, HIP Health Care, Cameron Mackintosh sites (Phantom of the Opera, Les Miserables, Miss Saigon), Tony Awards, American Express International Cards, Rodgers and Hammerstein, SoftwareVision 2, Microsoft Office 2000

• Accountable for all aspects of client web site projects from conception to completion, including project scope, schedule, documentation, and management of the project team in collaborative, team-based environment.
• Facilitated information between client and project team, requiring a thorough understanding of the capabilities and limitations of numerous client and server based web technologies.
• Primary client contact and responsible for managing client expectations and ensuring project satisfaction.
• Counsel clients in web-based technologies to enable effective decision-making.

Clients: American Express, Small Business Services and Government Services divisions; NTT Human Interface Laboratories, SoftwareVision 2; Microsoft Office 2000; HIP Health Care

• Responsible for site user interface and managed design vendor to redesign Lippincott's NursingCenter web site and continuing education content.
• Implemented all HTML and graphic design of web pages and templates.
• Coordinated with the production departments of Lippincott-Raven's 18 nursing journals to offer nursing education articles and other content available online
• Worked with a small team to develop online educational programs for nurses.
• Pioneered new online workflow procedures.

• Wrote and edited copy, student activities, and lesson plans for the Pupils' Edition, Teachers' Edition, and Ancillary materials for grades 1-6 reading and spelling programs.

• Created tracking systems for freelance writers and images used in publications.
• Interviewed and trained full and part-time employees.
• Performed extensive online research.

University of Washington Business School, Executive Programs
Softstrat.com: Business Education on Millennium Time, Spring 2000

Vassar College, Poughkeepsie, NY
B.A. in Anthropology with Departmental Honors, May 1994

University of Peradeniya, Peradeniya, Sri Lanka
Intercollegiate Sri Lanka Education Program, August 1992 - December 1992

CJD Gymnasium Altensteig, Altensteig, Germany
Post-graduate exchange program, September 1989 - June 1990