The study was converted to the web (nicely) and was last spotted at hq.nasa.gov (November 2001). Someone(TM) should be mirroring this rather than just assuming nasa.gov will always be serving it. The one thing missing is that I didn't see any page numbers.
If you really must have a paper copy of the study, contact NASA Langley. It is about 600 pages. I'm not sure whether there are any left.
Bruce Dunn also has some commentary concerning matters such as the overall conclusions (e.g. commercial feasibility of a new launcher).
Here are a few excerpts, to introduce the study:
Commercial Space Transportation Study
A perception is held by government and industry that a new, state-of-the-art launch system can provide an order of magnitude reduction in launch costs and that a reduction of that magnitude will cause the equivalent of a space industrial revolution with a substantial increase in users and traffic. The group meeting at NASA LaRC concluded that to become economically viable, a new launch system must generate new commercial markets. This group, now known as the Commercial Space Transportation Study (CSTS) Alliance, established the need for a market exploration study to identify potential customers, determine price elasticity of demand, and assess the commercial business opportunities for such a future launch system. This plan was briefed to NASA Administrator Dan Goldin on April 30, 1994 [I believe 1993 is intended -kingdon], and in May the partnership between NASA and the companies began.
The CSTS objectives, as illustrated in figure 1.2-1, were to assess market elasticity with the long-term goal of expanding the market for space products and services. Significant results of the phase 1 CSTS effort, performed between June 1993 and February 1994, are summarized in this document.
"If the cost of space transportation were dramatically reduced..." Greatly Increased Increased Space <---------- -----------> Space Utilization \ / Awareness Expand Space Markets Multi-industry / | \ Economic Jobs <------- | -----------> Growth V Robust U.S Aerospace Industry Determine the... M A R k e t e l a s t I C I T YFigure 1.2-1. CSTS Objectives Were ...