Fundamentals of Organisational Behavior Marions Panyaught Consultancy of Samani Int Ent (c)1982, SIE & Vasos-Peter John Panagiotopoulos II %% %% %%%% Nadler-Tushman ._______________. %%% Fit/Congruence | Informal Org | %% %% ._________. Strategy | ^ Formal| .________. %%%% %%%%%% |Inputs: |---------->|Task<--|--> Org|-->|Outputs:| %%% |Envir. |<--------- | v |<--|Org | Samani Intl Entpses |Resources| +____Individ____+ |Group | %%%% |History |<------------------------------|Indiv | %% %% +---------+ Feedback +--------+ %% %% %% Hierarchy of need satisfaction: 1)Physiological 2)Safety %% %% %% 3)Belongingness/love 4)Esteem,recognition,respect,equity %%% 5)Selfactualisation - realisn own potential %% %% %% (1 must be satisf to need 2, and so on) %% %% %% Motivation | /'`\ **Set moderately hard goals** to | / \ Merit pay may fail due to appearances Control | ''''........ of inequity or due to reliance on |__Uncontrlblty_____'''' satisfxn. of lower level needs Motivating Potential (Hackman-Oldham)= (Skill variety+Task Identity + Task significance)*Autonomy*Job feedback/3 Sometimes worth consider groups rather than indivs,even when hire(Leavitt) But danger of groupthink&satisficing incrementalism(experience opp innovn) satisficing: achieving only what is minimally sufficient incrementalism: min change from current sitn .'. min thought/work More educated persons tend answer questionairres closer to mean Leaders:introverted,intuitive,projective,autonomous,influencing,organised Managers:impersonal,passive,extroverted,need to be popular (WWBurke) Leaders are always fair, firm, calm, plain-speaking and plain-dealing and won't try to sneak in excess baggage or hidden agendas. compet\ /collab Competing: Put foot down where stand Conflict | \ /.....Integrating **Collaborg: let's reason together** Assert-| \/ dimension Comprmsng: give to get -iveness| /\ Avoiding : let sleeping dogs lie | / \......Distributive Accomdtng: Better give than recieve avoid/____\accom dimension Cooperativeness Process: Frustrn->Conceptlsn->React->Reslt(KWThomas) Organisational design: optimal knowledge flow -- know only what need to Getting info costly, so is missing it...best when have opt amt info(Hayek) Must have free up-down & lateral communicn. Even seating plan counts Control is important but can stop necessary activities in red tape Power: optimally equilibrates to those who use best for org(Salancik&Pfeffer) Sticky equillibrium:those in power satisfice to save selves;evntly kill org Forcng change:give forml&infrml supprt,indic past forgotten,don't show fear (selffulfillng)of disobednc,fire/mov peopl/offcs,setup intrdept task forces w/hi authority,make backgrnd theory for change understd,form polit coaltns Getting commitment is easy, keeping it focused isn't (Salancik) Dealing with resistance:Education,communication,participtn,involvement,negotn manipulation,co-optation(<--long range...short-->)(Kotter-Schlesinger) Spend time,persist,exchange status for substnc,facilitate opposn participn, try again many times (if probablty hit once lo,hit many),provide garbage issues@start to absrb willgness for debate,be unobstrctv,interpret history:write minutes so force others think said what you want (TJPeters) Organistnl growth stages:(ENTREPRENRL)creatvty,crisis of leadrshp,growth via direction (FUNCTIONAL org desn),crisis of autonmy, gro thru delegtn (MATRIX: fct v product/result-of-activity ... 2ble managers),crisis of control, gro via coordn(result or prod orientn),crisis of red tape, gro thru collabrn ... crisis of ?.....(Galbraith,Nathanson&Greiner)