The Red Guide to Temp Agencies

Review of Custom Word Processing

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420 Lexington Avenue
New York, NY 10107
212-818-0300

Total time with agency:
1+

Wait for first assignment:
5 Months

Average wait between assignments:
3

Last five jobs:
Job Title Length Client Hourly Wage Typical of agency?
Y
Y
Y
Y
Y

Tests given:
For each application you claim you know.

Payroll policies:
On-site time sheet pickup:
Direct deposit of payroll checks: Y
Free check cashing at agency's bank: Y

Benefits:
Medical insurance: Y
Dental insurance: Y
Paid vacation:
Transportation allowance:
Entertainment allowance:
Matching contributions:

Comments:
Benefits are not applicable until you have 1000+ hours on their payroll. Not many people make it.

They have a counselor there that most temps dislike. Vanessa will DNU anyone or anything that speaks up for him/herself. "Do No Use" is her way of punishing you. She tends to do this to anyone who inquires about the rate they are being paid or if you ask to have your assignment changed. The agency will chisel you out of a $1 or even .50 if they can get away with it.

I've met more people who dislike them than like them. There is also a petition going around to report them to the BBB and a class action lawsuit by a host of people saying they have unfair labor practices.

The people who work under Vanessa are terified of her. Like Eva, who is really a sweet person, but must follow Vanessa's directives.

If you are a good experience working for Custom, consider yourself lucky. Most companies won't use them, or will discontinue using them when the contract expires.

They are forgetting that most temps become permanant and will remember how they were treated.

Reporter:

Email:
ROD.THORPE@MAILEXCITE.com

Date:
Thu Jan 21 16:57:03 GMT 1999

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The Red Guide to Temp Agencies is copyright 1994-2004 by Angus B. Grieve-Smith.
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