{"id":179228,"date":"2018-04-13T18:51:00","date_gmt":"2018-04-13T23:51:00","guid":{"rendered":"https:\/\/www.panix.com\/~msaroff\/40years\/2018\/04\/13\/finally-mr-federal-trade-commission\/"},"modified":"2018-04-13T18:51:00","modified_gmt":"2018-04-13T23:51:00","slug":"finally-mr-federal-trade-commission","status":"publish","type":"post","link":"https:\/\/www.panix.com\/~msaroff\/40years\/2018\/04\/13\/finally-mr-federal-trade-commission\/","title":{"rendered":"Finally, Mr. Federal Trade Commission"},"content":{"rendered":"<p><a href=\"https:\/\/i.imgur.com\/3YVBkM1.jpg\"><img decoding=\"async\" src=\"https:\/\/i.imgur.com\/3YVBkM1.jpg\" style=\"cursor: pointer; float: right; margin: 0px 0px 10px 10px;\" width=\"350\" \/><\/a>Since the mid-1970s, it has been unlawful for a manufacturer to require that you use only their parts, and their repair shops when fixing their product.<\/p>\n<p>It is called the  <a href=\"https:\/\/www.law.cornell.edu\/uscode\/text\/15\/chapter-50\" target=\"_blank\" rel=\"noopener\">Magnuson-Moss Warranty Act<\/a>, and the FTC has finally <a href=\"https:\/\/arstechnica.com\/tech-policy\/2018\/04\/ftc-warranty-voiding-language-like-nintendos-and-sonys-is-illegal\/\">issued guidance saying that this is illegal and deceptive<\/a>: <\/p>\n<blockquote><p><span style=\"color: blue;\">It&#8217;s common for manufacturers of cars, video game consoles, and other products to insist that consumers will void their warranty if they use unauthorized repair services or unauthorized third-party parts. Some even insist that you&#8217;ll void the warranty if you break the &#8220;warranty seal.&#8221; <\/p>\n<p>These policies are illegal, <a href=\"https:\/\/www.ftc.gov\/news-events\/press-releases\/2018\/04\/ftc-staff-warns-companies-it-illegal-condition-warranty-coverage\">according to the Federal Trade Commission<\/a>. <\/p>\n<p>On Tuesday, the agency announced it had sent warning letters to six companies for violating a 1975 law governing manufacturer warranties. <\/p>\n<p>Who does the FTC have in mind? The agency doesn&#8217;t name the six companies that were targeted in this enforcement action, so we don&#8217;t know for sure. But the FTC does provide examples of warranty terms that violate the rules, and with a little Googling it&#8217;s easy to figure out likely suspects: <\/span><\/p>\n<ul>\n<li><span style=\"color: blue;\"><a href=\"https:\/\/autoservice.hyundaiusa.com\/ConsumerAwareness\/MicroSiteTemplate\/MicroSiteTemplateFAQ\/1804\">Hyundai&#8217;s warranty states<\/a> that &#8220;the use of Hyundai Genuine Parts is required to keep your Hyundai manufacturer\u2019s warranties and any extended warranties intact.&#8221;<\/span><\/li>\n<li><span style=\"color: blue;\"><a href=\"https:\/\/www.nintendo.com\/consumer\/manuals\/warrantytext_eng.jsp\">Nintendo&#8217;s warranty states<\/a> that &#8220;this warranty shall not apply if this product is used with products not sold or licensed by Nintendo.&#8221;<\/span><\/li>\n<li><span style=\"color: blue;\"><a href=\"https:\/\/www.playstation.com\/en-us\/support\/warranties\/ps4\/\">Sony&#8217;s warranty states<\/a> that &#8220;this warranty does not apply if this product&#8230; has had the warranty seal on the PS4\u2122 system altered, defaced, and removed.&#8221; <\/span><\/li>\n<\/ul>\n<p><span style=\"color: blue;\">These exact phrases, with names of companies redacted, are provided as examples in the FTC&#8217;s release.<\/p>\n<p>\u2026\u2026\u2026<\/p>\n<p>The FTC is demanding that the companies stop voiding warranties and remove statements from their websites and other materials threatening to do so within 30 days<\/span>. <\/p><\/blockquote>\n<p>Of course, this raises the obvious question:&nbsp; <b><span style=\"font-size: 100%; font-variant: small-caps;\">Why did it take them 40 f%$#ing YEARS to do this? <\/span><\/b><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Since the mid-1970s, it has been unlawful for a manufacturer to require that you use only their parts, and their repair shops when fixing their product. It is called the Magnuson-Moss Warranty Act, and the FTC has finally issued guidance saying that this is illegal and deceptive: It&#8217;s common for manufacturers of cars, video game &hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[365,420,437],"class_list":["post-179228","post","type-post","status-publish","format-standard","hentry","tag-business","tag-consumer-electronics","tag-regulation"],"_links":{"self":[{"href":"https:\/\/www.panix.com\/~msaroff\/40years\/wp-json\/wp\/v2\/posts\/179228"}],"collection":[{"href":"https:\/\/www.panix.com\/~msaroff\/40years\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.panix.com\/~msaroff\/40years\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.panix.com\/~msaroff\/40years\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.panix.com\/~msaroff\/40years\/wp-json\/wp\/v2\/comments?post=179228"}],"version-history":[{"count":0,"href":"https:\/\/www.panix.com\/~msaroff\/40years\/wp-json\/wp\/v2\/posts\/179228\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.panix.com\/~msaroff\/40years\/wp-json\/wp\/v2\/media?parent=179228"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.panix.com\/~msaroff\/40years\/wp-json\/wp\/v2\/categories?post=179228"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.panix.com\/~msaroff\/40years\/wp-json\/wp\/v2\/tags?post=179228"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}