The Red Guide to Temp Agencies

Review of The Tuttle Agency

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295 Madison Ave 8th fl.
New York, NY 10017
(212) 499-0759

Total time with agency:

Wait for first assignment:
1 Hours

Average wait between assignments:

Last five jobs:
Job Title Length Client Hourly Wage Typical of agency?
Secretary/WP 10 Months 17 Y

Tests given:
None, although they claim to carefully screen applicants.

Payroll policies:
On-site time sheet pickup:
Direct deposit of payroll checks:
Free check cashing at agency's bank:

Medical insurance:
Dental insurance:
Paid vacation:
Transportation allowance:
Entertainment allowance:
Matching contributions:

I had never temped before or even wanted to. When I started with this agency, it seemed great. I came in with a friend, not really looking for a job, decided to fill out an application and came out with a really great paying job. I was slightly suspicious when I had gotten a 17 dollar an hour job dressed in jeans and sneakers. I wasn't even tested on pc knowledge or anything. I just walked in and walked out in less than half an hour with a job. I was completly astounded and happy. Being that I was new to the temping experience, I was a little naive as to their intentions.

The assignment started out nice. However, I started to notice I could never get in contact with my job counselor.

I remember there was one incident where I was very, very ill(pneumonia)and missed a week and a half of work. I received nasty calls from the agency asking "do you still want to work?". I was being chided for not calling the agency every single day I was out even though I had called and left several messages and e-mails telling them how sick I was, and that I needed the week off the Thursday before. I even faxed a doctor's order to stay home and rest, which they claim to have never gotten.

After a while I felt as though I was working more for the company than the agency itself because of the lack of communcation, correspondance, and interest from the agency.

Things started to get worse when I needed to change my availibilty because of school. The assignment was wonderful and more flexible than the agency itself.

What made me leave was the fact that I hadn't gotten paid for two months. I loved my assignment, and hoped they would hire me, but who can afford to work so hard for free? It was horrible; I even had my supervisor try to get in contact with my job counselor or a competant person in A/C Payable. No dice. No one even tried to resolve the problem or call me back. It actually took my boyfriend to yell and threaten weekly for them to finally send me a lump-sum check. Horrible.

Also, they promised referrel bonuses, which I feel bad that I referred so many nice people to them. Of course they didn't deliver on it... and when I called a few times (though I admit I didn't bother to pursue it)I only got told some silly loops I had to jump through to get the bonus which weren't stated initially.

Another thing, if you are truly looking for a Temp experience, do not go to them esp. if you are an AA. As stated in the experiences above, you can tell they look down on any change in availibility even if given a week or more in advance. Also, if you stop working at an assignment, or leave, don't expect a call back. If you actually have the singlemindedness to get another assignment from them, as one of my friends did, be prepared to be dodged and avoided. Phone calls do not work. Coming in person is worse because they'll either not see you at all (because they're always out or on the phone), or keep you waiting and then give you attitude.

I just remembered one more thing, they tried to kick me out of my assignment to put someone else in my place. Luckily, my supervisor really liked me and told me of the agencies intentions to send her a "better qualified candidate". That of course happened a little while after one of my phone tag games with my job counselor. I guess she wasn't that friendly or nice after all.

Maybe it was just my bad experience... hopefully yours will be better.

If anyone knows of a really stellar TEMP agency, I'd be most appreciative.



Sat Sep 22 08:28:57 GMT 2001

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The Red Guide to Temp Agencies is copyright 1994-2004 by Angus B. Grieve-Smith.
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