The Red Guide to Temp Agencies

Review of Norrell

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420 Lexington Avenue
New York, NY

Total time with agency:

Wait for first assignment:

Average wait between assignments:

Last five jobs:
Job Title Length Client Hourly Wage Typical of agency?

Tests given:
Windows, Excel Qwiz tests

Payroll policies:
On-site time sheet pickup:
Direct deposit of payroll checks:
Free check cashing at agency's bank:

Medical insurance:
Dental insurance:
Paid vacation:
Transportation allowance:
Entertainment allowance:
Matching contributions:

Started working: June 1994 in Atlanta, August 1995 in New York

Stopped working: continuing

Types of Jobs: Word processing assignments, some secretarial as well

Was this Typical: yes

Clients: Equitable, Ernst & Young (big insurance and accounting firms)

Salary: $15-16

Benefits: I don't even ask.

Comments: I worked on and off for Norrell in Atlanta, so it was easy to transfer my paperwork when I moved to NYC. The staff at the midtown office is nice, and usually conscientious. My checks continued to have my old address printed on them, but they were alert to the problem and readdressed my checks themselves until payroll finally corrected it.

At the moment most of my assignments are coming from Norrell; I have a one day a week internship which makes it difficult to find work. Overall the counselors have been helpful. One time I got an unfavorable report from a one day job, and when I discussed the matter with the counselor who informed me of it, she was sympathetic towards me in light of my other favorable reviews.

Since some of their clients are huge firms, they have been able to give me short term or same day assignments. I call in a lot too, which is helpful. My only beef is that most of my jobs are $15/hr. Occasionally they will pay $16 if it's a same day assignment they need to fill immediately. I feel like I'm basically stuck at $15/hr.




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The Red Guide to Temp Agencies is copyright 1994-2004 by Angus B. Grieve-Smith.
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