The Red Guide to Temp Agencies

Review of RJL Resources

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60 East 42nd Street
New York, NY 10165


Total time with agency:
late 2003/early 2004

Wait for first assignment:
0 Weeks

Average wait between assignments:

Last five jobs:
Job Title Length Client Hourly Wage Typical of agency?
Computer_Tech 1 Days 20
Secretary/WP 2 Months 18
Clerical 2 13 Y

Tests given:
Word, Excel, Powerpoint, typing

Payroll policies:
On-site time sheet pickup: Y
Direct deposit of payroll checks: Y
Free check cashing at agency's bank:

Medical insurance: Y
Dental insurance:
Paid vacation:
Transportation allowance:
Entertainment allowance:
Matching contributions:

I followed my rep from another agency and was very please with RJL for the first couple years. But in my last year, 2005, I experienced many negative things.

--That spring, I was placed at a magazine company where their copy room guy kept harassing me for a date. When he wasn't taking the hint, RJL and their HR rep were supposed to resolve the issue but this did not happen. The harassment only stopped after I left a month later.

--Later that spring, I worked a 1-day stint for a realty company and was verbally & sexually harassed in their kitchen during lunch. The details are very embarrassing. When I reported the incident to RJL (specifically the person I followed over to this agency), the response was "what was I doing to warrant such attention". The person thought this was funny and tried to play it off by offering sincere solutions but the damage was done for me. I asked that they resolve & report the incident immediately with the company's HR. Again, this amounted to nothing because this time I did not have the offender’s name and had already completed my assignment.

--Last, in the summer, I was sent on an interview to which I was running late. This, I will admit was all my fault with no good excuse. However, that did not help me when the company rep got all diva about it, and then RJL subsequently responded to that as though I was one of their worst temps.

All in all, I was very hurt and felt unprotected. In the end, I felt underappreciated for my skills, underpaid, and as if the high recognition afforded me about my work through most of the jobs I was placed meant little anymore. As though I'd just become a major liability despite these awesome recommendations.

(By the way, I say "underpaid" because I was given several opportunities to handle my own bill when working at these companies and saw my cut was less than half of the entire remittance. Finding a job is one thing but, once that's done, I do the work and should therefore be compensated the majority of the bill, especially when hundreds of other registered temps are making the agency's salary.)

Anyway, it's a small and family-like agency that will be as helpful or rewarding as you make it. I appreciated the variety of jobs I worked and also realize we're all the same at the end of the day. Just be careful when seeking temp agency representation and remember they need you as much as you need them!

female anonymous


Wed Feb 1 21:17:57 EST 2006

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The Red Guide to Temp Agencies is copyright 1994-2004 by Angus B. Grieve-Smith.
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