General Questions about Web Pages

Why isn't my site loading?
Take note of the error code.

If it's "403" or some variation on "permission denied", you'll need to adjust permissions on the file such that it is world readable. Use the following command:
chmod a+r [filename]

Directories need to executable as well. Use the following command:
chmod a+rx [directoryname]

If the error code is "404" or some variation on "Not Found", make sure the file in question has, in fact, been uploaded, and that you've linked to it with the correct filename. Remember that filenames are case sensitive.

If your graphics are not appearing, make sure that they are world readable and correctly linked.

What image formats can I use?

Acceptable web image formats are .jpg and .gif, although most browsers with the appropriate plugins can also use .png.

.jpg images allow a wide range of color depth and allow you to compress the file. Higher compression will result in faster load times, at the expense of image quality.

.gif images exist in 87a and 89a formats. gif89a allows transparent backgrounds (important if your page has a colored or textured background). It is also possible, using programs designed to do so, to string .gif files into an animated loop.

How do I create of modify subdomains and MX records?
You may use the DNS Management console at

Last Modified:Wednesday, 30-Jan-2013 12:14:07 EST
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