Panix - Public Access Networks Corporation

PANIX SOFTWARE HELP:

Using Authenticated Sending (SMTP-Auth) with Email

Configuring your mail client for SMTP-Auth:

If you're using a non-Panix network to access the Internet, your best bet is probably to use your Internet provider's mail servers. But if you'd rather not, you can still use the Panix SMTP servers for sending; you just have to log into them first.

This is called Authenticated SMTP, or SMTP-Auth.

Below are specific instructions for configuring the most popular mail software packages for SMTP-Auth.

Windows email software:
MS Outlook Express (5 and 6), MS Outlook 98/2000
  1. From the Outlook Express "Tools" menu, choose "Accounts".
  2. Click the index-tab labeled "Mail".
  3. Click to highlight your Panix email account, and click "Properties".
  4. Click the "Servers" index-tab.
    • In the "Server Information" section, make sure "Outgoing mail (SMTP)" is set to:
      mail.panix.com
    • In the "Outgoing Mail Server" section, check the box for "My server requires authentication".
  5. Click the "Settings..." button.
    If your incoming mail server is a Panix server too, you can check "Use same settings as my incoming mail server". Otherwise, check "Log on using", and type your Panix mail account username and password here.
    Click "OK".
  6. Click "OK" to return to "Internet Accounts", and close the window.
MS Outlook XP/2002:
  1. From the Outlook "Tools" menu, choose "E-mail Accounts".
  2. Choose "View or change existing e-mail accounts". Click "Next".
  3. Click to highlight your Panix email account, and click "Change".
  4. In the "Server Information" section, make sure "Outgoing mail server (SMTP)" is set to:
    mail.panix.com
  5. Click the "More Settings..." button.
    Now click the "Outgoing Server" index-tab.
    Put a check in "My outgoing server requires authentication".
    if your incoming mail server is a Panix server too, you can check "Use same settings as my incoming mail server". Otherwise, check "Log on using", and type your Panix mail account username and password here.
    Click "OK".
  6. Click "Next", and then "Finish".
Netscape 6/7 (Mozilla 1.x)
  1. Start from your "Mail & Newsgroups" window in Netscape or Mozilla.
    If you're starting in the Web browser window, just go to the "Window" menu and select "Mail & Newsgroups".
    (In Netscape 6 only, it's the "Tasks" menu.)
  2. From the Mail & Newsgroups window, go to the "Edit" menu and select "Mail & Newsgroups Account Settings".
    A new window will appear.
  3. Click "Outgoing Server (SMTP)" to highlight it.
    (This will be in the list on the left side.)
  4. On the right side, put a check in "Use name and password".
    Type your Panix mail account username in the "User Name" field.
  5. Click "OK".
Eudora 5.x
  1. From the Eudora "Tools" menu, choose "Options".
  2. Select "Sending Mail" from the list on the left side.
    Under "Sending Mail", on the right side:
    • Make sure "SMTP Server" is set to:
      mail.panix.com
    • "Allow authentication" must be checked. If it's not, click to check it.
  3. Click "OK".
If you still can't send mail, go back into "Settings" and look in "Checking Mail". Your "Login Name" must be the username of your Panix mail account, for this to work.
Macintosh email software:
MS Outlook Express
  1. From the Outlook Express "Tools" menu, choose "Accounts".
  2. Click the index-tab labeled "Mail".
  3. Click to highlight your Panix email account, and click "Edit".
  4. In the "Sending mail" section, make sure your "SMTP server" is:
    mail.panix.com
  5. Click where it says "Click here for advanced sending options".
    Check "SMTP server requires authentication".
    If your "Account ID" under "Receiving mail" is your Panix mail account, you can leave "Use same settings as incoming mail server" checked. Otherwise, click "Log on using" and enter your Panix mail account ID and password.
  6. Close the "Advanced options" windowpane, and click "OK".
  7. Close the "Accounts" window.
Mac OS X Mail
  1. From the Mail program's "Mail" menu, choose "Preferences".
    A new window will appear, entitled "Accounts".
    (If it doesn't say "Accounts", click the Accounts icon.)
  2. Click to highlight your Panix email account, and click "Edit".
    Make sure "Outgoing Mail Server" says "mail.panix.com".
  3. Click "Options..."
    • Change "Authentication" to "Password".
    • Type your Panix mail account username in "User Name".
    • If you wish, type your password.
    • Click "OK".
  4. Click "OK" to return to your list of accounts, and close the window.
Netscape 6/7 (Mozilla 1.x)
  1. Start from your "Mail & Newsgroups" window in Netscape or Mozilla.
    If you're starting in the Web browser window, just go to the "Window" menu and select "Mail & Newsgroups".
    (In Netscape 6 only, it's the "Tasks" menu.)
  2. From the Mail & Newsgroups window, go to the "Edit" menu and select "Mail & Newsgroups Account Settings".
    A new window will appear.
  3. Click "Outgoing Server (SMTP)" to highlight it.
    (This will be in the list on the left side.)
  4. On the right side, put a check in "Use name and password".
    Type your Panix mail account username in the "User Name" field.
  5. Click "OK".
Eudora 5.x
  1. From the Eudora "Special" menu, choose "Settings".
  2. Select "Sending Mail" from the list on the left side.
    Under "Sending Mail", on the right side:
    • Make sure "SMTP Server" is set to:
      mail.panix.com
    • "Allow authorization" must be checked. If it's not, click to check it.
  3. Click "OK".
If you still can't send mail, go back into "Settings" and look in "Checking Mail". Your "Username" must be the username of your Panix mail account, for this to work.
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© Copyright 2002, Public Access Networks Corporation
Last modified: Thursday, 26-Dec-2002 18:39:00 EST

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