Panix Help System

Changing Your Dial-in Number

Whether you find yourself needing to reach Panix from an unfamiliar area code, are changing from modem to ISDN or vice versa, or just want to try an alternate number for better performance, you need to know where the new dialup number goes.

All of our current dialup numbers require you to add the domain part to your username; this page tells you how to get to the username field too. E.g., if you have a "panix.com" account, you should use your full "(username)@panix.com" to authenticate.

Windows 95, 98, Me: Dial-Up Networking

If you're using Windows 95, 98, or Me, chances are that you're using the system's built-in "Dial-Up Networking" to reach us. Here's how to change the number in DUN.

Open up the Dial-Up Networking folder and locate the icon that refers to Panix. (In 95/98, Dial-Up Networking is found in Start:Programs:Accessories. In Windows Me, it's available in Start:Settings.)
Right-click on that icon (or menu item) and a pop-up menu will appear. Choose "Properties" from this menu.
The Session Properties window will appear. You can set your username and phone number here. Our dial-up numbers are listed here.
Click 'OK' to save the new settings. That's all!

Windows NT 4.0: NT-style Dial-Up Networking

If you're using Windows NT 4.0, chances are that you're using the system's built-in "Dial-Up Networking" to reach us. Here's how to change the number in Windows NT's version of DUN.

Open up the Dial-Up Networking phonebook (found in the "My Computer" folder, or available from Start -> Programs -> Accessories) and verify that your Panix session is selected.
Click the button labeled 'More' and choose "Edit entry and modem properties" from the list. This will take you to the "Edit Phonebook Entry" dialog.
You should see the field for the "Phone number" right away. If you don't, click the 'Basic' index tab and it should appear.
Type the new phone number in this field. Our dial-up numbers are listed here.
Click 'OK' to save the new settings. That's all!

Windows 2000: Network and Dial-Up Connections

Windows 2000 runs dialup services through the "Networking and Dial-Up Connections" window. Here's what you need to do:

Go to the "Start" button, then choose "Settings", then "Network and Dial-Up Connections". Find your Panix connection icon, and open it.
If you need to change the format of your username, do it here. Now click "Properties".
You should see the fields for the area code and phone number right away. If you don't, click the 'General' index tab to show the right page.
Type the new phone number in these fields. Our dial-up numbers are listed here.
Click 'OK' to save the new settings. That's all!

Windows XP: "Connect To..."

Changing your dialup number in Windows XP is very easy:

Go to the "Start" button, then "Connect To...", and find your Panix connection on the list. Click it.
The "Connect" window will appear, with blanks for "User name", "Dial" number, etc. Our dial-up numbers are listed here.
When you've finished making changes, click 'OK' to save the new settings. That's all!

Macintosh System 7.6 to 9.x: The "PPP" or "Remote Access" Control Panel

Apple started using the "PPP" control panel with Mac System 7.6, and it's present in Systems 8 and 9 too. (In System 8.5 and later, it's called "Remote Access".) Changing the dial-in number here is very easy:

Open the "PPP" (or "Remote Access") control panel.
The fields for username, password, and phone number are right in front. Our dial-up numbers are listed here if you need them.

Macintosh OS X: The "Network" dialog in "System Preferences"

In Mac OS X, all of the network stuff (including dialup) lives in the "Network" section of your System Preferences. Changing the dial-in number here is easy:

Open the System Preferences. (If you don't see "System Preferences" in the dock, you can reach it from the Apple Menu at all times.)
Go to the "Network" icon, and open it up.
Make sure it's set to "Show" the "Internal Modem" (or whatever modem you're using), and then click the "PPP" tab.
The "Account Name" is your username; if you need to make any changes to it, do so here.
Change the "Telephone Number" to your new dialup number. If there's more than one number for your area, you can add an "Alternate Number" too. Our dial-up numbers are listed here if you need them.