Panix Help System - Thunderbird 1.x for Windows (legacy)

Thunderbird 1.x for Windows

Setting up a new account
Modifying your account
SMTP Authentication
Using SSL
Viewing Full Headers of a Message

Setting Up a New Account

Start Thunderbird and and look at the Accounts section of the main window. Go to Tools -> Account Settings if its not already open.
Click on the "Add Account" button and the "New Account Setup" sheet should appear.
Select "Email Account" button. Click the Next button to continue.
Type your name and email address in the fields provided. Click the Next button to continue.
Select "POP" or "IMAP", whichever you prefer. In "Incoming Server", type: mail.panix.com . Click the "Next" to continue.
Type your account's username in the "User Name" field. (This is usually the same as your email address.) Click the "Next" to continue.
Type a name that'll identify this profile to you. Click the "Next" to continue.
Look over your settings to make sure they're okay, and click "Finish".
Now you'll be returned to the "Account Settings" window. Select the profile you just created, and click the "Set as Default" button to make this profile your default one.

Modifying an Existing Account

From the "Tools" Menu go to "Account settings"
Select the Account to be edited from the list on the left.
Under "Accounts" click on "View Settings for this account" link.
Click on "Server Settings" in the left side pane to access setting for your incoming mail server and "User Name" fields.
Click on "Outgoing Server (SMTP)" to access settings for your outgoing mail server.
Click "OK" button when done making changes.

Setting Up SMTP Authentication

SMTP Authentication is used when you're trying to send mail out through Panix's mail servers while connected to a non-Panix network. Click here for a full explanation of when & why this is necessary.

From the "Tools" Menu go to "Accounts Settings"
Select the Account to be edited from the list on the left.
Under "Accounts" click on "View Settings for this account" link.
Click "Outgoing Server (SMTP)" to select it. (bottom the list on left)
On the right side, enter "mail.panix.com" in the Server Name field, your Panix mail account username in the "User name & password" field.
Click "OK" button when done making changes.

Setting Up SSL

SSL (Secure Socket Layer) is a protocol for secure transmission across the Internet. Many mail clients support email transfers (both retrieval and sending) over an SSL connection.

Start the program, and highlight the account you wish to alter.
Click, on the right, "View Settings for this Account", and then on the left "Server Settings"
At this point, there are two different steps: one for POP (AKA Retrieving or Checking) and one for SMTP (AKA Sending)
For POP: On the right side of the dialog, find the words "Use Secure Connection (SSL)" and put a check in the associated box.
For SMTP: on the left, find the words "Outgoing Server (SMTP)" and highlight them. On the right, find the area for SSL labelled "Use Secure Connection (SSL), and choose one of the options.

Viewing Full Headers of a Message

Sometimes Panix staff will need to see the full "headers" of a message in order to diagnose a problem. (This is also how one can determine the actual origin of a given message.)

Navigate to a message you wish to view the full headers for.
In the "View" menu Go To "Headers" then "All"
In the header (gray) section of your message window are the full headers of the message. Copy & paste it in its entirety when you are asked to provide the full headers of some problematic email. (Note: you may have to click on the disclosure triangle icon for the headers text to display in your message window).